The collapse of the FBI’s Virtual Case File project leaves the bureau facing complex choices about how to modernize case management for its workers and how to quell skeptics who question whether the bureau can avoid making the same management missteps.
Over the last five years, the FBI appears to have wasted $104 million on a system that it may never use—a loss that FBI director Robert S. Mueller III acquiesced to last month during a grilling on Capitol Hill.
The botched project has provoked lawmakers to question whether poor IT management is a problem stretching beyond the Hoover building.
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